What is PBX? What is Cloud PBX?

PBX, or public branch exchange, is the name used to refer to the technology that any given telephone provider uses to route calls. Originally, a PBX was a large unit of hardware that had to be stored on site and operated by hand.

Companies with multiple phones and many employees can’t function properly without some kind of PBX technology in the office.

When business-interactions are concerned, SIPLINK makes conversations better. Our reach to the users are enabled. We are just call away and get the best technology experience. We deliver the best work.

Switch from traditional phone system to cloud telephony to save setup and maintenance costs. Manage all your business’ call activities on cloud. Connect with your customers from any geographical location. Measure the performance of your agents on calls. Monitor and analyze your business’ call traffic and the number of calls missed, received and made in your organization. Scale your business, get real time reports and integrate with CRMs, easily

cloud


Extra features:

Real-time call reports

Analyze real time call reports to evaluate the performance of your agents on calls. Monitor the calls received and missed by each department and agent without moving an inch.

Call Transfer

Transfer calls between agents in your organization without any manual effort. Use extensions to transfer calls to agents within and outside the office premises.

Hassle free setup

Take your business on cloud without incurring any setup costs. Do away with the trouble of setting up and maintaining physical hardware.


Quick look at some of the PBX Features:

  • Calling Extension Calling

  • PBX Directory/Dial By Name Digit Dialing

  • Hunt Groups Call Queue

  • Conference Rooms/Bridge Paging/Intercom

  • Auto Attendant (multiple) IVR Nodes

  • Music on Hold

  • Custom Music on Hold

  • Hot Desking

  • Voicemail (visual &STD) Voicemail Forward

  • Voicemail Direct Dial Voicemail to Email

  • Voicemail Indication

  • DID (Direct Inward Dial) Routing 3 Way Calling

  • Call Forwarding

  • Shared Mailboxes

  • Service Flags/Day & Night Mode

  • Agent Groups/Queue Barge/lListen/Teach Caller ID Mapping

  • No Answer Call Forwarding Busy Call Forwarding

  • Call Transfer

  • Attended Transfer Unattended Transfer Blind Transfer

  • Call Hold Park Calls

  • Park Call Reminder Control Shared Line Appearance Call Waiting Indication** Personal Greeting

  • Integrated Partition Billing CDR Records

  • Export CDR Records

For more information on our services, feel free to contact us or send us a mail instantly.