Introduction to Siplink Communications Pvt Ltd

Siplink Communications Pvt Ltd was started in the year 2012 as an ISP we started our operation from 2017 License from the Department of Telecommunications.

SIPLINK Communications is a globally recognized VoIP service and solutions provider. It helps organizations to implement end-to-end IP Based solutions on varied technology platforms. We are objective to cater to the upcoming needs of the emerging global telecom markets Our services works on the open standard protocols used by leading service providers across the industry.

SIPLINK Communications offers different service plans based on VoIP platform to meet client specific business demands. Our services can be implemented anywhere in the world where you have Internet connectivity  Today SIPLINK Communications has an impressive list of corporate clients spread across the country. It’s been a constant endeavor of SIPLINK Communications to bring the latest technology to the market so as to offer its customers upcoming and innovative services and solutions in the telecom domain.

SIPLINK Communications operates out of its corporate office in Bangalore, India. We have world-class infrastructure facilities to support our clients on a 24/7 basis.Siplink Communications is an Internet Service Provider, specializing in Internet Bandwidth, Internet Data Centers, and VoIP services, Managed Hosting, Remote Infrastructure Monitoring & Management, Mail & Messaging Services and Application Hosting Services.

Our processes are designed as per ITIL framework, combining world class bandwidth services with advanced technology and professional service capabilities. We deliver mission critical bandwidth solutions for world’s best known enterprises from multiple locations to their customers in a secure and seamless manner.

We have multiple carrier-neutral POP’s located in Bangalore and Chennai. These are equipped with best-in-class infrastructure, tools and skilled personnel giving our customers seamless connectivity solutions with redundancy to any of these POP’s. Siplink Communications assures mission critical support to its customers in association with its major service providers for local loops and alliance partners for application hosting services.

Service Offerings

Premium Internet Services through Dedicated Leased Lines (ILL)

If you need uninterrupted bandwidth performance for your organization, Siplink Communications Pvt Ltd. connects you to a Dedicated Internet port ensuring the dedicated port speed. The service is recommended for organizations requiring consistent Internet bandwidth. This service is available for ports varying from Multiple E1’s, DS3, and STM-1 and soon. On the other hand, if you want to derive the benefit of extra bandwidth besides the committed speed, we connect you to a shared port. This service gives access to a committed bandwidth and option of pulling extra bandwidth subject to the application being used and the connections on to the port and is available in the ratios of 1:1 primarily. Since we are a corporate dedicated Service providers operating on i2i, SE ME WE3 & 4 and Flag submarine cables, we provide one of the “Best Services & SLA in the Industry “

Virtual Private Network (VPN)

Siplink Communications Pvt Ltd is one of the few service providers in the country to offer Internet VPN service with the use of dedicated equipment and large-scale encryption so that the company remains in constantly connected with multiple fixed sites with a very secure firewall.

Internet Data Center (IDC)

A Data Centre is a centralized repository, either physical or virtual, for the storage, management, and dissemination of data and information organized around a particular body of knowledge or pertaining to a particular business

We provide the ideal Hosting environment for businesses in global and emerging markets. If you have servers to be deployed or want to outsource, you’ll find that we have the infrastructure, services, tools and experience to help you in every step of the way.

Our Network is designed and builds with highly scalable redundant bandwidth connections to the Internet over multiple cable systems to ensure reliability and availability. We are peered with tier 1 service providers across the global to ensure redundancy with best paths and minimum latency to destinations across the globe.

We have multiple STM4 ring last miles to the Internet from our Data Centers, and this includes multiple redundant last miles from multiple providers.

Carrier neutrality provides flexibility to work with multiple carriers providing better geographical spread for connecting customer location to the Siplink Communications Data Centre.

Our data enter is served by from two different power generating sources. Apart from the redundant power sources with DG backup. At distribution level Dual UPS (uninterrupted power supply) systems and a Dual Bus power architecture up to rack level.

Advanced HVAC (Heating, Ventilating, and Air Conditioning) systems providing optimal server operating conditions. Sophisticated fire detection and suppression systems.

We are 24/7/365.Call us at any time – we’ll be here. It’s part of our Support commitment.

Quality Advantage

Infrastructure

We have high end infrastructure with a NORTEL BCN 73000 router and Cisco 7500 and 7200 series at     the backbone. We have various Cisco routers for end connectivity to customers. We link to Internet Through various undersea cables through the East coast and west coast of India. Our internal network is on layer 3switch from Nortel and structured cabling is from Panduit. We have very efficient and high-end power backup system in place.

Advantage of Siplink Services

Comprehensive Telecommunication & IT Infra Services

Siplink offers an end-to-end telecommunications solutions portfolio comprising of Managed Data & Internet Services, Internet Data Center, Remote Infra Structure Management, Mailing Solution, Video Conferencing, Data Center build & consulting services and Managed Customized Integrated Solutions.

World – class integrated infrastructure

We Siplink have housed our Global NoC endtoend integrated infrastructure in our building premises at Chennai to provide proactive 24 X 7 support to our clients across India. We have done Network-To Network Integration ( NNI ) arrangement with all the Telco’s on the last mile connectivity having setup our own and managed POP’s across Chennai. This NNI arrangement with the Telco’s on last mile put us in very unique&strategic position to offer better network uptime on last mile as our core backbone routes automatically to available network in case of any last mile fiber cut eventuality.

Siplink is connected to the PSTN via multiple STM4 multiplexer on optic Fiber links to various Telco’s likeVodafone, TATA, Bharti, BSNL and Reliance and is multihued to the Internet via multiple links. This ensures a loss less connection to the PSTN and the Internet. Your company will be connected to the Internet through us on a leased circuit provided by one of the Telco’s here. This arrangement has made us very unique as any fiber outages happens on any one Telco’s in terms of offering better network uptime on last mile connectivity.

Program Management

We have a dedicated project implementation team which co-ordinate with vendors, Telco and internal departments and complete the commissioning of the circuit as per the schedule. SIPLINKCommunications Pvt Ltd will put all required efforts make link installed and operational, however any delays duetogovernment agencies cannot be avoided. After installation, end to end testing is done and the circuit is handed over to the customer support department for the post implementation support.

Experience

Tie-up leading network providers like Vodafone International, SingTel i2i , SEA-ME-WE-4 and Teleglobe Siplink Communications Services would leverage the basic services network, Long distance OFC and Sub-marine cable landing stations at Chennai and Mumbai. We have implemented multiple links across various Networks and Telco’s.

Advantages

Connectivity Features and Advantages

Siplink  NLD Network Architecture:

Siplink Last mile & International Gateway Architecture:

Multiple Upstream Providers Multiple cable systems
connecting to the Providers
-SingTel
-Vodafone International -Trans Pacific: I2I + C2C/APCN2 + CUCN/JUCN/TGN
-SEA-ME-WE 4 -Trans Atlantic & Pacific: SMW4/SMW3 + REACH
-Teleglobe
-REACH

Conclusion

After understanding and analyzing requirements, Siplink Communications Pvt Ltd has proposed the solution described in this document.

We look forward to continue working together with you. Should you have any clarifications or queries, please do contact the undersigned.

Key SLA Features

Port Availability:

Siplink Services guarantees that the link between Internet Port at the Router at the SCS  operating center and the internet backbone will be available for 99.5% of the time when measured on an average Annual  basis.

Service Outage:

Service Outage incident shall mean: An interruption of service lasting  at  least (15) fifteen continuous minutes and an interruption of service due to a failure in link other than the local loop between the subscriber’s premises and the Siplink Services operating center where the subscriber’s circuit is terminated.

Throughput Guarantee/CIR:

We commit guaranteed throughput which is equivalent to the contracted port till our teleport (i.e. till tier I US backbone) and it shall be our right to route the traffic on the best possible route at any point of time on our Gateways .The throughput Guarantee committed ensures that you get the bandwidth on a continuous CIR basis. We can use any of the paths as explained on our backbone to ensure availability of committed CIR. IR Guarantee.

Throughput Guarantee:

Siplink Network guarantees 99.5% maximum throughput of contracted committed bandwidth for the port contracted under this Agreement .The average throughput will not be less than 99% of the maximum throughput.

 SIPLINK COMMUNICATIONS PVT LTD

Confidential Clause

The information contained in this document is strictly for the reference of the party addressed to. Siplink Communications Pvt Ltd Limited reserves the right to take any appropriate action against any unauthorized copying or dissemination of the above information.