Unified Communications

Unified Communications (UC) refers to a phone system that integratesmultiple communication methods within a business. Our business communicates in a number of ways: Phone calls, video conferencing, instant messaging, email, SMS fax – the list goes on and on.

Well, a Unified Communication solution brings together all the ways your business communicates and lets them communicate so they can work together in one system – making your business much more efficient.

Some business communication tools — like Internet Protocol (IP) telephony and video conferencing — facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which facilitates communication that takes place at a person’s convenience.

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The goal of unified communications is to integrate the software that supports synchronous and asynchronous communication so the end user has easy access to all tools from whatever device is in use.A unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system — which, in turn, would be built on an underlying IP telephony platform — and a unified messaging client would allow click-to-talk (CTC), click-to-chat, or click-to-video functionality.

Our Siplink Communications is the foundation for advanced business communications, which include:

  • Mobility

  • Voicemail to Email

  • Selective Call Forwarding

  • Video Conferencing

  • Audio Conferencing

  • Web Conferencing

  • Hosted Contact Center

  • Voice Broadcasting

  • Remote Office

  • Advanced Call Reporting

  • Hunt Groups

  • Analytical Tools

For more information on our services, feel free to contact us or send us a mail instantly.