VoIP Services in Chennai

Small Business from Siplink

Looking to hire best VoIP Services in India? Siplink one of the prominent VoIP Service Providers in Chennai, India. Siplink offers the best IP-PBX service in Chennai for Small and Medium business. The terms "IP" and "PBX" stand for Internet Protocol and Private Branch Exchange, respectively. In general, VoIP is used to connect business phone systems, such as IP-PBX (Internet Protocol Private Branch Exchange), to the public telephone network. Multiple Features were available in our Siplink IP-PBX Service which makes our Clients connect and communicate the end to endpoint users easily. A system called an IP PBX allows a company to communicate internally by connecting phone extensions to the public switched telephone network. A PBX system with IP connectivity is known as an IP PBX. TCP/IP protocol stack-based extra audio, video, or instant messaging communication may be offered by an IP PBX. IP PBX systems can be cloud-based or hybridized with on-premise and cloud-based phone systems. With the aid of the VoIP system, they can make both internal and external calls. The IP PBX transmits calls via the Internet Protocol, in contrast to the PBX system.

Best affordable phone system for your Small Business

Communicate by phone, video, and text from anywhere

What is IP-PBX?

The Word IP stands for Internet Protocol and PBX stands for Private Branch Exchange. Overall IP-PBX (Internet Protocol Private Branch Exchange) is a type of business phone system that uses VoIP to connect telephone calls to the public telephone network. IP PBX systems can be cloud-based, or a hybrid of a cloud-based phone system and an on-premise PBX system. They can make both internal calls and the external call with the help of the VoIP system. . Unlike the PBX system, the IP PBX uses the Internet Protocol to transmit calls.

Types of IP-PBX

The hardware is installed and runs on-site at your office or data center.

You purchase and own the phone system hardware, networking, server equipment, and more, and your IT staff take care of all the updates and maintenance regarding the system.

The calls are routed through traditional phone lines (ISDN, PSTN, GSM) as well as SIP trunking.

A cloud-based hosted PBX system is delivered entirely over the Internet and managed completely off-site by a service provider.

The only equipment you need to purchase is the desk IP Phones. You have some control over the system while the hosted service provider supplies the voice service and performs all updates and maintenance.

Benefits of Using Siplink IP-PBX

  • Easy to Install and Configure
  • Simple and Easier System Management
  • Cost Efficient
  • Scalable
  • Safe and Secure

Easy to Install and Configure

The Siplink IP PBX system is easier to install and configure for anyone proficient in using computers and networking and maintenance.

Simple and Easier System Management

The Siplink IP PBX phone system can be easily fine-tuned and installed a web-based configuration interface or a GUI. All features of Siplink IP PBX can be easily performed using a friendly GUI. It’s able to manage, configure, and access any application through a web browser, without any specific need to install applications or plug-ins.

Cost Efficient

Using Siplink IP PBX, you can easily save much cost with the help of Siplink VoIP for international calls.


Siplink IP PBX allows you to move or add extensions much easier than others. It is easy to add branch offices and remote extensions and enjoy use over desktops or smartphones in a safe, secure way.

Safe and Secure

Siplink IP-PBX system works within an organization, it encrypts the private information of the enterprise which can help your small business to protect your strategical information and content from your competitor

Features of Siplink IP-PBX For Small & Medium Business

Multiple Features were available in our Siplink IP-PBX Service which makes our Clients connect and communicate the end to endpoint users easily.

An IP PBX is a system that connects telephone extensions to the public switched telephone network and provides internal communication for a business.

An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack.

Siplink dashboard is a type of graphical user interface that often provides hard disk usage, system stability, memory usage, and Graphical reports also.

The Real-Time Operator panel is a graphical presentation that runs in your web browser and displays status on:

Extensions: Display Info includes: extension number, name, in-use, duration of call, called/calling party number (if desired).

Queues: Display info includes: queue name, names of queue agents logged into the queue, calling numbers of callers in queue, duration of the call in queue.

Parking Slots: Display info includes: slot extension, calling party number in the slot, and duration of the call in the slot.

We can store the call recordings of all extensions.

The call recordings field contains the date, time, source number, destination number, and recorded file. We can download on mp3 as well as wave format.

PBX Features

CDR reports are typically included as part of the reporting features of a business VoIP service.

Admin users can sign in to a web portal to view and download reports for given time periods. We can download in Excel or CSV file format.

You can get your Voicemails by just pressing ** and enter password 1234.
Also, we can get the voicemails in our Siplink web -portal.

Siplink PBX provides multiple groups option also.
We can able to create N number of groups for an Organization.

Siplink PBX provides Multiple levels of access permissions. We can able to separate permissions by group-wise based on customer needs.

PBX Features

Based on customer needs we can able to create N number of extensions. Normally the extensions have three-digit or four-digit in length. The passwords for the extensions are able to create as per customer need.

IVR Software (Interactive Voice Response), or auto-attendant in VoIP (Voice Over IP) systems, can be as simple as a single menu (e.g. “press 1 for Sales, 2 for Technical Support or 3 to order service”) or as complex as a large tree of menus that interconnect.

A conference call is an IP call in which users talk to several customers at the same time. Participants are usually able to call into the conference call themselves by dialing a telephone number that connects to a “conference bridge.

“Find Me” refers to the ability to receive incoming calls at any location. “Follow Me” refers to the ability to receive calls at any number of designated phones, whether ringing all at once, or in sequence.

Features List

So What’s Next?

Are You Ready? Let’s Work!

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