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UCaaS (Unified Communications as a Service) in VoIP refers to a cloud-based communication model where multiple services like voice calls, video meetings, messaging, and collaboration tools are integrated into a single platform and delivered over the internet. Instead of relying only on traditional telephony, UCaaS uses VoIP technology to handle voice communication while adding features such as instant messaging, presence status, voicemail, and conferencing. This allows businesses to communicate more efficiently through one unified system that can be accessed from anywhere, without needing complex on-premise infrastructure.
SIPLink UCaaS integrates all your business communication into one powerful, cloud-based platform built on reliable VoIP technology. Instead of managing separate systems for calls, video meetings, messaging, and integrations, SIPLink UCaaS unifies everything into a single, seamless experience. This not only reduces operational complexity but also improves team productivity and responsiveness.
With SIPLink UCaaS, your business can communicate from anywhere, on any device, making it ideal for modern and remote work environments. It eliminates the need for costly on-premise infrastructure while offering enterprise-grade features such as high-quality voice calling, video conferencing, instant messaging, call management, and real-time presence.
Designed for scalability and flexibility, SIPLink UCaaS grows with your business, allowing you to easily add users and features as needed. It also ensures enhanced reliability, security, and professional communication capabilities that help you deliver better customer experiences.
Upgrade your business to a consistent and protected business Siplink VoIP solution.
SipLink introducing a VoIP phone service, SIP Trunking, Audio & Videoconferencing in HD Quality
Flexible, secure and affordable VoIP phone service
A company’s administrator account can be set up by signing up through our web portal. Once registered, the administrator logs into the UC Portal and creates user accounts for colleagues by entering their email addresses and, optionally, their phone numbers. Each user receives a welcome email with their login credentials, allowing them to access the UC Portal. If the administrator includes a user’s phone number, they will also receive an SMS containing a download link for the app and a provisioning code. The user can then download the app and start using it right away.
Solution For all Your Needs.
One platform can be home for many enterprise accounts, each with their own accounts and extensions. User accounts based on email addresses. Support for multi-level branches/departments. Multiple extensions per user account (different purpose numbers).
Operate From Anywhere.
Mobile clients for Android and iOS. Provisioning via SMS or log in with email and password. RCS features – IM, file sharing, presence. HD audio and video calling.
Remote Receptionist
Multilevel Interactive-Voice-Response (IVR) scenarios – one scenario can lead to another. Scenarios can be assigned to DID numbers or extensions.
Menu numbers can be mapped to different PBX objects, such as users, extensions, hunt groups, scenarios, group voicemail etc. Record greetings directly from the web.
Instant Calling.
Click to call URLs managed from dialing plan, with support for time spans. A URL can point to a user or to a hunt group.
The option for users to create their own URL from My profile. Provisioning for SIP devices. Support for audio, video and IM with file sharing.
It is More Convenient.
Scheduled routing with time spans and Find me, follow me. Conditional Call Forwarding per CallerID, with personalized greetings per forwarding rule.
Call Transfer – blind and attended and Call parking and Do Not Disturb, also per Caller ID. CallerID – can be set to show a user’s mobile number or DID, or one of the company’s DIDs.
Exchanging Voice Messages
Individual voicemail boxes. Group voicemail boxes. Voicemail to e-mail (MP3 file).
Voicemail notification through IM or Message Waiting Indicator. Personalized greetings per Caller ID.
For Quick and Easy Access.
Accessible from mobile clients and the User Portal. Company Directory and Shared Address Book stored in the cloud.
Private address book (not visible to others). No limitation for multiple contacts.
Connecting two or more People.
Availability – online, last seen, busy, Presence status text, Instant messaging with delivery and display confirmation.
Typing notification, Multimedia file sharing, Geo-location sharing, Documents sharing – pdf, docs etc.
Combine teams Together.
Unlimited number of participants and Multiple admins support. Sharing documents and media files and Delivery and display confirmation.
Group avatar and inviting people from outside the company via email. Audio conferencing and Access for non-users by clicking a link directly through the web.
Ensure Efficient and Quality.
Admin user can monitor all ongoing offnet calls. Admin can enable call recording per user; only offnet calls will be recorded, internal communication is encrypted.
Admin can listen to the previously recorded calls as well as ongoing calls via the User Portal.
Prevents Unauthorized Access
All user-to-user communications, using the mobile apps or the portal, are fully encrypted, that includes chat, audio and video calls.
Information From Anywhere.
Company Account management for admin panel and HD audio video calling directly from browser. Web RTC support – no need to download any plugin and RCS features – Instant messaging, file sharing, top-up etc.
Other task for the administrators
So What’s Next?